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Do you think voicemail is dead? I just read two articles calling for death to Read More >>
Now you might not know that in addition to running my international speaking business, I Read More >>
Let me set the scene. Midnight. The air is so crisp and cold you can Read More >>
I was preparing a speech for a new client, the Institute of Mercantile Agents Australasia. Read More >>
How much money does your business spend trying to get customers? Trying to get people Read More >>
This is a story about how a very very easy step or two can win Read More >>
1. Give A Thank You They’ll Enjoy As shared with me by Sue Roberts; Woinarski Read More >>
Question one. What do you do when you have quiet periods in your business? Twiddle Read More >>
Anne spent five minutes utterly raving about a Café in Masterton which she and Read More >>
After non-response and poor customer service, the next headache for small businesses is producing quotes Read More >>
Make an Intellectual Connection Have structure and logic to what you want to say, rather Read More >>
This is an interesting read about how one smart cookie stripped conventional systems from his Read More >>
“Thanks Debbie I have learnt so much since subscribing to your newsletter. A great success for Read More >>
Do you, or staff have a quiet period in the day, or perhaps a day Read More >>
Here are the six bullet points in a printed promotional mailer a company sent me. Read More >>
You know how kids go through the best friend stage? So it was with my Read More >>
About two years ago I wrote a series of columns co-inciding with the remodeling of Read More >>
Differentiate by adding value to your customer service rather than competing on price. One way Read More >>
Let me tell you about Wayne McCarthy, a top real estate agent with Barfoot and Read More >>
Stay in contact! Not just with clients, but with employees and your distributors also. Think Read More >>
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