Your Business Quick Tip Newsletter

Vol 18 No #169 – 12th of September 2019

Delay Sending Your Emails (Scheduling)
Is Your Christmas Function Sorted?
Spreadsheets: Splitting First and Last Names Apart
Business Development Tip
Customer Experience Tip

Delay Sending Your Emails (Scheduling)

Have you ever wanted to physically hit send for an email – yet have it delayed in actually being sent? You can!!!!

Gmail – When you go to hit send, you might not have noticed the wee little up arrow.If you click it – the menu for delaying that email opens. You can select one of the suggested times or select your own. Sweet.

Outlook – on the Message Ribbon, There’s a Tag Menu. Click the little down arrow in the right-hand corner. It will open up a menu where you can schedule when to send the email. If you want to delay sending all your emails – you can create a Rule where you defer delivery by x number of minutes. Very useful when you do personalised email merging.

Is Your Christmas Function Sorted?

Are you holding a Christmas function for staff or clients? Want to make it more memorable and productive for them (and you)?

I can add value with a fun entertaining, motivating presentation showing them tips and tricks and how-to’s that will allow them to start 2020 working much more productively and with better balance.

Email now before you lose your date!!! Quote for Xmas Function

Spreadsheets: Splitting First and Last Names Apart

One of the biggest ‘list’ pains is when first and last names are entered together in one column.

You can remedy this by separating them manually. Or you can be very clever and use the text to columns function. You can be even smarter with clever thinking in your use of this marvellous function.

Here’s an example of the clever thinking I am referring to. You only have email addresses. So harvest them for more database details. Use the @ sign as the separator to get company names (then do a find and delete for .co.nz’s etc).

You’ll find Text to Columns in

Excel: in the Data ribbon, in the Data Tools menu
Google Sheets: Data Menu

Watch The Excel Text to Columns How-to Video – 1 minute five seconds

Business Development Tip

You’re proablay following up now – but using Flags on your emails. Don’t flag. You’ll have them piling up in your inbox and subconsciously weighing on your mind.

Instead use Tasks to become a sales / business development superstar. I operate my business with them, reminding me when to follow up. For example I have used the Task Reminders for 10 years with an event planner before I finally was hired to speak at their conference.

Outlook: Reminder the Drag and Drop Tip from 30th June? Use this to drag and drop the emails into your Tasks icon. Alternatively, with the email selected, click the New Task Function in Quick Steps. Delete the email in your inbox and when the time comes, you’ll be notified to follow up. The original email text will be in the Task Text box.

Gmail: Click open your Tasks on the right-hand side of your Gmail window, then drag and drop the email into it. It will say Move 1 Conversation.

Customer Experience Tip

Here’s a lovley customer experience idea.

If you’re meeting a client in your office, and there is a coffee shop near by, give them a coffee voucher as they leave to enjoy a coffee “on you”.

It will create goodwill with your clients and it should become a talking point amoung their friends.

BTW, this is tip #53 from my 101 Quick Tips Create A Great Customer Expereince Ebook