Your Business Quick Tip Newsletter
Vol 18 No #173 – 12th November 2019
Contents
- COLOUR YOUR EMAILS!
- A Great Outlook Calendar Tip
- Easy, Valuable Customer Experience Tip
- Word Tip
- Office Holiday Spirit Fun
- Where’s Debbie
COLOUR YOUR EMAILS!
A simply stunning, and I mean stunning way of visually differentiating important (or not) emails without using Rules/Filters; is to have them automatically change font, colour and size when they enter your inbox.
Outlook 2010-19. View Ribbon > View Settings>Conditional Formatting.
Simply set the font (font, size, colour, bold, italic) and the condition you want met. For example emails from specific people or with specific words in the subject or body. Once you create the condition it works retroactively through your inbox emails, as well as the new arrivals.
Gmail. A three-step process.
- Create a label (the equivalent to Outlook folders) from the top toolbar when you click on an email.
- Right click the label in the navigation pane to assign it a colour.
- Create a filter (the equivalent of Rules in Outlook) to apply the label when the condition is met by incoming emails. You’ll find filters by clicking the gear > settings > Filters and blocked addresses
Bonus – Google Drive – Colour your folders by right (or control) clicking the folder and select the colour.
A Great Outlook Calendar Tip
Need to set an appointment or meeting in the future? Don’t scroll, scroll, scroll to the date. Instead hit Control + G to open Go To Date. You can enter terms or dates. By terms I mean (as in the image below next Tuesday; or three weeks from now.
Easy, Valuable Customer Experience Tip
- A client is waiting for an order to be filled
- There was a problem
- Get back to me in six months’ time’
Most people will leave it. But how can you go the extra mile? How can you turn a negative into a positive? With a simple follow up email to say:
- Just wanted to let you know I’m still hurrying the supplier on the parts and we’ll get it to you asap
- I just wanted to follow up on the problem we fixed, and thank you again for your patience now that a short time has passed
- Just following up on our conversation from six months ago
Here’s the quick and easy how:
Simply create a Task to follow up. If you have an incoming/outgoing email drag and drop it into your Tasks and set a reminder date (in Outlook). In Gmail, you’ll have the To Do icon on the right had side of your window.
Word Tip
Have you ever wanted to run a title or heading across the page but it was just a touch too long? You can make it fit by compressing the spacing between the letters.
Microsoft: FontRibbon > click the small down arrow>Advanced>Character Spacing. (In PowerPoint it’s an AV symbol with double arrows
Google Docs: Not Avaliable
Office Holiday Spirit Fun
Why Not choose a funny theme for the 12 days that lead up to the Christmas break?
For example:
- DAY 12: Wear something red
- DAY 11: Bring a little chocolate to drop off in the kitchen (and pick one up)
- DAY 10: Put names in a hat for a raffle for two movie tickets
- DAY 9: Wear something green
- DAY 8: Bring in a symbol of the holiday that you like
And so on.
Where’s Debbie
>Why not have me come in for in-house training or a meeting while I’m in your neck of the woods? Please email debbie@successis.co.nz
| Date 2020 | Event | Location |
| 18 September | Master Painters NZ Assoc. Conference | Rotorua |
| 5 July – 18 August | Unavailable | – |
| 19-21 May | Society Local Government Meeting Planners Conference | St Louis, USA |
| 7-8 May | Independent Schools Conference | Melbourne |
| 8 April | World Veterinary Congress | Auckland |
| 19 March | New Zealand Law | Auckland |
| 17 February | Baker Tilley Training | Christchurch |
| 5 February | – | New Plymouth |
| 4 February | – | Nelson |
| 3 February | – | Picton |
| 23 Jan – 2 February | Unavailable | – |
| Date 2019 | Event | Location |
| 8-9 December | PCOA conference | Sydney |
| 6 December | Accountancy Insurance Conference | Barossa Valley |
| 22-24 November | PNG Conference | Port Moresby, PNG |
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Where’s Debbie
Published by Debbie Mayo-Smith.
International Motivational Business Speaker and Author
35 Chelmsford Ave, Glendowie, Auckland NZ. Phone +64 27 575 5359
Copyright 2019 Mayo-Smth Limited. All rights reserved