$40.00 exc GST
Your email program can do much more than create and respond to emails
Description
How-To Create a Great CRM, Sales, Customer Service System
Your email program can do much more than create and respond to emails. Your Tasks can be used for stunning follow-up – such as renewals, proposals, quotes, licencing, projects, committee assignments to name but a few. Contacts! Where do we begin? With the strategies you learn, you’ll create your own crm (customer relationship management) system for communication, sales, customer service. We cover Outlook 2007-2016.
Topics Covered will include
- How you turn contacts into a superb database
- Amazing functions hidden within Contacts
- How to turn an email folder full of emails into a usable database
- How to import and export Contacts
- Flags vs. Tasks vs. Calendar reminders
- Managing your calendar better
- Using Tasks to manage a single follow-up through an entire workflow project
- Never letting the ball drop with clever use of Tasks
- Using Contacts correctly (most people don’t)
After this webinar you will be able to:
- Turn contacts and tasks into your own customer relationship management program
- Use Tasks to vastly improve sales; business development; customer service and project management;
- Improved use of your calendar
- Quick, effective email marketing
- Do a personalised email merge
