Email Contacts Calendar & Tasks Webinar

Description

How-To Create a Great CRM, Sales, Customer Service System

Your email program can do much more than create and respond to emails. Your Tasks can be used for stunning follow-up – such as renewals, proposals, quotes, licencing, projects, committee assignments to name but a few. Contacts! Where do we begin? With the strategies you learn, you’ll create your own crm (customer relationship management) system for communication, sales, customer service. We cover Outlook 2007-2016.

Topics Covered will include

• How you turn contacts into a superb database
• Amazing functions hidden within Contacts
• How to turn an email folder full of emails into a usable database
• How to import and export Contacts
• Flags vs. Tasks vs. Calendar reminders
• Managing your calendar better
• Using Tasks to manage a single follow-up through an entire workflow project
• Never letting the ball drop with clever use of Tasks
• Using Contacts correctly (most people don’t)

After this webinar you will be able to:

• Turn contacts and tasks into your own customer relationship management program
• Use Tasks to vastly improve sales; business development; customer service and project management;
• Improved use of your calendar
• Quick, effective email marketing
• Do a personalised email merge