Carmela Follacchio; Communications Co-ordinator; HICAPS Pty Ltd

Debbie was HICAPS 2008 speaker at our five national client seminars presenting “Successful in marketing your practice in today’s wired world”.

Not only did we have a record breaking number of clients rsvp’ing and attending, Debbie’s overall average approval and session rating was over 90%. A very pleasing accomplishment considering many of our customers are not computerised and the subject matter was technology.

Debbie conducted quite a bit of research first into the software systems are suppliers have on offer, then calling and visiting a sampling of clients to gain more insight into their problems and successes. Audience comments such as “Debbie Mayo-Smith was very engaging…. I enjoyed the research and preparation she put in”; “succinct and very practical information” reflected that balance was right or the presentation.

From assisting with the marketing of this event through to her cheerful demeanour made this years program a pleasure and success.