John Collyns; Executive Director; Retirement Villages Association; Wellington New Zealand

It was a fantastic masterclass, carefully tailored to a retirement village manager audience, all of whom have databases of potential residents, and they relished the opportunity to learn how to maximise that valuable resource.  The interaction within the class as well as the take-home resources added to everyone’s enjoyment, and the feedback has been overwhelmingly positive about your session and the conference as a whole.